Shipping policy

Processing Time

• Orders are processed within 2–3 business days.

• You’ll receive a confirmation email with tracking once your order ships.

Shipping Times

• 🇺🇸 USA: 7–12 business days

• 🌍 International: 10–20 business days (may vary by location)

• Please note: Shipping times are estimates and may be affected by customs or carrier delays.

Shipping Costs

• Calculated at checkout based on your location.

• Free shipping for Standard orders

• Express shipping (within 1 week)

Order Tracking

• Every order includes a tracking number.

• You’ll receive tracking details via email as soon as your package ships.

Customs & Duties

• International customers are responsible for any customs fees, taxes, or import duties.

Lost or Delayed Packages

• If your package is lost or delayed beyond the estimated delivery time, please contact us at splashy.thunder@gmail.com and we’ll help resolve it.